Returns & Exchanges

At R13, we want you to be completely satisfied with your purchase. We offer a 30-day return window for all items in their original, unworn condition with tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the pre-paid shipping label provided via email.

• 3.
  Package Your Items

  Securely pack your items in the original packaging, ensuring all original tags and protective liners are intact.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location and keep your tracking number to monitor your return's progress to our warehouse.